Why Words Matter (24-11-2-A1)

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This session will address how communication impacts human beings as well as police use of force situations. Here we explore how the erosion of basic communication skills has contributed to police use of force. So how do we regain these valuable tools, apply sound interpersonal communication, empathize with others and accomplish safe and effective resolutions to conflicts while reducing use of force situations? This training segment will identify the problems and provide sound strategies for application both in policing and in your personal life.   

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