Systems Thinking 2.0: Context is Critical in Force Events (25-26-2-A1)

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Welcome to Systems Thinking 2.0: Context is Critical in Force Events training course. This course, led by a seasoned Minnesota police chief, introduces the transformative concept of systems thinking in law enforcement. Drawing from experience across various agency sizes and roles, the instructor explores how adopting a systems-based approach can revolutionize training, decision-making, and leadership. Attendees will learn how to apply this mindset to analyze incidents, improve organizational outcomes, and lead with clarity and foresight in complex policing environments.

This course will also focus on areas including: 

  • Applying structured analysis to improve training, leadership, and decision-making
  • Using systems-based approaches to enhance agency performance and accountability
  • Empowering command staff to lead with clarity in complex environments

Our training experts recommend this course for all officers, ranks, and command staff. 

Instructor: Commander Liam Duggan

William (Liam) Duggan is the Investigative/Administrative Commander with the Prior Lake Police Department in Minnesota. Cmdr. Duggan has a BS in Law Enforcement from Metropolitan State University-St. Paul and is a graduate of the Northwestern School of Staff and Command. He currently serves on the board of Advisors for the National Law Enforcement Firearms Instructors Association and as the Executive Director of Training and Development for the Special Operations Training Association. Cmdr. Duggan specializes in human performance factors analysis, training force options, firearms, arrest and control, and leadership development.

  • Credit Hours: 1
  • Class ID: 25-26-2-A1
  • Area: 903
  • Topic: Use of Force

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Course Content

Systems Thinking 2.0
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