Supervisor Program: Why Words Matter (SP-0224-R9)

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In this session, Lawrence Terra, Esq. delves into the significant impact of communication on human interactions and police use of force situations. The discussion focuses on how the decline in basic communication skills has contributed to an increase in police use of force incidents. Terra explores methods for reclaiming these essential skills, applying effective interpersonal communication, fostering empathy, and achieving safe and efficient conflict resolutions, all while aiming to reduce use of force occurrences.

Course Content

Why Words Matter
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