This session will address how communication impacts human beings as well as police use of force situations. Here we explore how the erosion of basic communication skills has contributed to police use of force. So how do we regain these valuable tools, apply sound interpersonal communication, empathize with others and accomplish safe and effective resolutions to conflicts while reducing use of force situations? This training segment will identify the problems and provide sound strategies for application both in policing and in your personal life.
This course will also focus on areas including:
- Examining how breakdowns in communication contribute to force-related encounters
- Rebuilding essential communication tools to foster safer, more effective conflict resolution
- Applying communication techniques to reduce force incidents in both professional and personal settings
Our training experts recommend this course for all supervisors, command staff, and law enforcement leaders looking to strengthen decision-making, accountability, and community trust.
Instructors: Attorney Lawrence A. Terra
Attorney Lawrence A. Terra is a Connecticut-licensed attorney and veteran law enforcement officer with over 32 years of experience. He has served at the command level in state, federal, and municipal law enforcement, and currently works as a police department administrator.
He is a certified POSTC legal instructor, associate college professor, and expert in use of force investigations, police misconduct, and internal affairs. Attorney Terra also advises on liability, employment standards, and risk mitigation, and regularly delivers legal training to law enforcement agencies and communities.
He holds a B.S., cum laude, from Excelsior College and a J.D. from the Massachusetts School of Law. He is a member of the Connecticut Bar Association and the International Association of Chiefs of Police.
- Credit Hours: 1
- Class ID: 25-29-4-A1
- Areas: 403
- Topic: Supervision, Leadership
Please click here to contact the DLG Learning Center support staff with any questions about this course.