Welcome to Predictive Policing and Public Trust: Where Do We Draw the Line? This panel discussion brings together law enforcement executives and technology leaders to examine the evolving role of predictive technologies in policing and their impact on public trust. Students will explore the balance between innovation and integrity as agencies adopt tools like artificial intelligence, real-time data analytics, and cloud-based intelligence centers to enhance operations and crime prevention. Through candid dialogue, panelists discuss the “good, the bad, and the ugly” of emerging technologies—including funding challenges, legislative mandates, cultural resistance, and the risks of data misuse. This course will give insight into how departments can responsibly integrate predictive tools while safeguarding transparency, accountability, and community confidence.
This course will also focus on areas including:
- Understanding the operational benefits and ethical challenges of predictive policing technologies, including AI and data-driven analytics.
- Examining the impact of legislation, funding limitations, and organizational culture on technology adoption and public perception.
- Identifying strategies for implementing emerging tools responsibly to enhance transparency, protect civil liberties, and build community trust.
Our training experts recommend this course for all officers, ranks, and command staff.
Panelists:
Jessica Tyler, General Manager, Professional Standards Software – PowerDMS
Jessica Tyler joined PowerDMS in 2022 and is a retired Deputy Chief of Police. During her twenty-year career, she spent time overseeing all divisions of law enforcement to include patrol, investigations, and professional standards. She also worked on Department of Justice reforms during her time at the Albuquerque Police Department serving as the Major over the Professional Accountability Bureau, which included overseeing recruitment, training, use of force investigations and internal affairs. She also has extensive experience in accreditation. She has served as an accreditation manager, an accreditation program manager for New Mexico Counties, and a Partner Success Manager supporting accreditation programs across the country. She is currently the General Manager of Professional Standards Solutions. She holds a BA in Criminology and Psychology and a MA in Public Administration, both from the University of New Mexico.
Tim Conner, General Manager – Versaterm – IAPro
Tim Conner is the General Manager of IAPro at Versaterm, overseeing the development and integration of software solutions for professional standards. With over 20 years of experience in the public safety market, Conner has played a key role in enhancing the capabilities and efficiency of IAPro, BlueTeam, EIPro, Public Portal and MakeNote solutions.
Conner began his career in 1998, focusing on software development and data integration. His leadership and dedication have been pivotal in advancing the IAPro suite into an industry-leading platform. He holds a Bachelor of Science in Computer Science from Anna Marie College.
Lawrence Terra, Assistant Chief – West Hartford PD
Attorney Lawrence A. Terra is a Connecticut-licensed attorney and veteran law enforcement officer with over 32 years of experience. He has served at the command level in state, federal, and municipal law enforcement, and currently works as a police department administrator.
He is a certified POSTC legal instructor, associate college professor, and expert in use of force investigations, police misconduct, and internal affairs. Attorney Terra also advises on liability, employment standards, and risk mitigation, and regularly delivers legal training to law enforcement agencies and communities.
He holds a B.S., cum laude, from Excelsior College and a J.D. from the Massachusetts School of Law. He is a member of the Connecticut Bar Association and the International Association of Chiefs of Police.
Sean Case, Chief – Anchorage PD
Chief Sean Case has been involved in law enforcement since 1998, beginning his career with the Los Angeles Police Department and currently working for the Anchorage Police Department in Alaska. In his twenty-year career with the Anchorage Police Department, Deputy Chief Case has served in various roles including SWAT Officer, K9 handler, School Resource Officer, Patrol Sergeant, Internal Affairs Investigator, Patrol Shift Commander, Patrol and Administration Division Captain. Deputy Chief Case is a use of force instructor that includes developing, training, and implementing use of force standards, documentation, investigations, and department policies.
Ben Laird, President and Co-Founder – Frontline PSS
Benjamin Laird is the President and Co-Founder of Frontline Public Safety Solutions, founded in 2016 to modernize technology in law enforcement. A former Police Officer with 13 years of service—including roles as a patrol officer, tactical officer, and Detective—Benjamin saw firsthand the challenges of outdated systems in public safety agencies.
He holds a B.S. in Information Systems from Grand Valley State University and an MBA from Benedictine University. Under his leadership, Frontline has grown into a comprehensive platform with over a dozen modules for managing operations like Vacation Watches, Directed Patrols, Quality Assurance, Body-Worn Camera audits, Internal Affairs, FTO programs, and more—all accessible through a single login.
In 2025, Frontline was acquired by Vector Solutions, expanding its reach and resources. Benjamin continues to lead as President of Frontline, guiding the team and platform innovation forward. Today, Frontline supports over 1,400 agencies across all 50 states, including police departments, sheriff’s offices, dispatch centers, fire departments, hospitals, and private security.
Christopher Lindenau – Axon
Chris Lindenau is a native of Columbia, Maryland. He holds a Bachelor of Science from the United States Naval Academy and a Master’s of Business Administration from the Georgia Institute of Technology. During his six years on active duty as a Naval Officer, he deployed to assist the U.S. effort during Operation Enduring Freedom and the Global War on Terrorism. After the military, Lindenau helped lead technology companies like Fusus, Panasonic and Moog in domestic and international markets, with a heavy-focus on solution-oriented product development.
Lindenau is the Founder of Fūsus and currently serves as the Senior Vice President of Axon’s Real Time Operations business now that Fusus has joined Axon. Fusus is credited for creating the first widely used Public/Private Sector Security interoperability solution in use by over 400 metropolitan areas, globally. He is also the Executive Director of the Peachtree Corners Veteran’s Association. Chris Lindenau has over fifteen years of experience developing technologies focused on life safety and emergency response.
- Credit Hours: 1.5
- Class ID: 25-10-13-A1
- Area: 904
- Topic: Technology
Please click here to contact the DLG Learning Center support staff with any questions about this course.